Town of Cheektowaga Residents: This information was put together for you by the Town of Cheektowaga Highway Department to help answer common questions concerning road conditions and homeowner responsibilities. The Highway Department also provides many additional services; some of the major ones are discussed below.
SERVICES PROVIDED BY DEPEARTMENT:
- Loose Branch Pickup
- Carcass Removal (on residential streets only)
- Ditch Clean Up
- Leaf Pick Up (more information listed below)
- Pot Hole Repair
- Receiver Clean Up
- Snow Plowing / Snow Removal
- Traffic Lighting/Signals/Signs/Markings and Maintenance
- Street Maintenance
- Tree Planting
- Tree Removal / Tree Trimming
- Electronic Recycling Program click here
What you should know and be aware of.
Spring Time (March - May)
Pot Holes: Pot holes are repaired year round. If you have a pot hole in your area that needs repair, call 686-3450 and a foreman will inspect the area immediately to determine the best course of action.
Tree Planting: New trees, based on availability, are offered to Cheektowaga homeowners for spring and/or fall plantings. Trees can only be planted within the town's right-of-way. To request a tree planting, call 686-3450.
Branch Pickup: Branches that do not meet the criteria for disposal by the Sanitation Deparment can be picked up by the Highway Department. Call 686-3450 after branches are piled at curbside in an open area (not to block the sidewalk or street). Highway branch pickup is based on equipment and/or crew availability. As an option, residents can also dispose of such branches at the Highway yard during normal business hours.
Storm Sewers: Drainage repair / replacement and installation begin in early spring. Many of these projects are created in conjunction with Highway and the Town Engineering Departments. Please report any malfunctioning storm sewers or missing manhole covers by calling 686-3450.

Attention Residents: If you have a storm receiver in front of or near your house, please take the time to make sure it is free from all debris, grass clippings and tree seedlings. The extra effort on your part is appreciated and can prevent unnecessary blockage and/or possible flooding.
Summer Time (June - August)
Street Sweeping: Street sweepers are used to support paving and pipe installation projects during the warm weather season. In addition, their goal is to sweep the primary and secondary roads on average twice a season.
Street Paving: Street paving and road reconstruction is controlled by the Highway Superintendent and the Town Engineer. There are many roads throughout the town that need repair. The priority at this time is to repair roads that are 20 years or older that need storm drainage or storm drainage repair.

Sidewalks: The town no longer has a sidewalk reimbursement program. Homeowners have the right to repair their sidewalks at their own expense. There will be no reimbursement of any kind from the Town and the proper permits must be obtained. The only exception is when the Town Engineer and the Highway Superintendent have the right to select a certain number of streets each year to determine if a sidewalk area is unsafe for use or a hazard, and then, have the section(s) repaired or replaced. The Town will contribute 40% of the cost per block and the remaining cost per block is the responsibility of the homeowner. The homeowner has 2 options for payment; 1) pay lump sum, 2) pay over 5 years period at 6% interest and can be applied to your taxes.
Tree Trimming/Removal: Town trees within the right-of-way area that are dead, badly diseased or causing safety hazards can be removed by the Highway Department pending the approval of the Housing Department. For a tree inspection call 897-7281. Upon approval from Housing, a removal process is then planned in stages which consists of topping the tree and trunk, stump grinding and filling the remaining hole with topsoil/seed. Re-planting can be arranged under tree planting options mentioned above.
For overgrown or loose hanging branches of trees within the right-of-ways, call 686-3450. An inspection will be done to determine the course of action to be taken.
Fall Time (September - November)
Leaf Pick-up: Leaves will be picked up as quickly as possible depending on the weather. It is the resident's responsibility to get the leaves to the curb for pick-up. Please do not put brush or branches in with the leaves. Only leaves at the curb will be picked up by the Highway Department per the cycle below.
1st week of the month - District 1 - Streets north of Genesee and west of the Thruway.
2nd week of the month - District 2 - Streets north of Walden and east of the Thruway.
3rd week of the month - District 3 - Streets south of Genesee and west of Union Rd.
4th week of the month - District 4 - Streets south of Walden and east of Union Rd.
Winter Time (December - February)
Snow / Ice Removal: The Town is divided into 25 different routes for snow and ice removal. There are also several county roads that the Highway Department maintains regarding snow and ice removal. It is also the responsibility of the Highway Department to maintain safe passage on many steps and bridges throughout the Town. During the snowfall season, the Highway Department is on-call 24 hours a day, 7 days a week including holidays.
Important Phone Numbers
Highway Department 716-686-3450
Sanitatioin Department 716-686-3426
Housing Department 716-897-7281
Engineering Department 716-897-7288